English for Tourism and Hospitality B
- Course Description
- Learning Objectives
- Who should take this course
- Textbook
- Instructor
- Instructor Biography
Would you like to improve your speaking and listening skills? Are you interested in international travel and the tourism industry? If so, here is your chance to learn more about places around the world, and the tourism and hospitality industries. This course aims to build confidence, widen vocabulary and provide students with several opportunities for pair work and group work. There is a focus on the professional skills needed for the tourist industry. Students will practice language skills in realistic case studies that reflect issues in the tourist industry today. Topics include: air travel, negotiating, marketing, nature tourism and trends. This course is aimed at lower-intermediate to intermediate students.
* This is Part B of a two-part course. (However, it can also be taken as a stand alone course.)
1. Acquire specialized vocabulary & phrases for tourism
2. Gain professional skills needed for the tourist industry (Including presentation skills)
3. Improve listening & speaking skills
As a supportive and dedicated teacher, Betty creates a comfortable and engaging learning environment where students are encouraged to develop their skills and expand their knowledge. Her wealth of experience, combined with her enthusiasm, makes her classroom an ideal place for students to thrive.
In addition to her teaching expertise, Betty brings practical knowledge from her extensive background in the hospitality industry. She has hands-on experience in managing day-to-day operations, promotions, and customer service at a café, fine dining restaurant, and the banquet department of a five-star hotel in Brisbane. While working as a Front of House Supervisor at a catering service in London, she was also a key member of the management team.
Betty’s diverse professional experience enriches her teaching, allowing her to offer students valuable insights into the practical aspects of customer service, communication, and business within the hospitality industry.