Becoming an Effective Manager

Course Code: BEM101-WS
This workshop covers the fundamentals of effective people management, including environmental and cultural aspects. This workshop is designed for aspiring, newly appointed, or current managers alike.  Throughout the day, participants will:

1. Gain a better understanding of the role of a manager (scope and skills);
2. Explore conceptual tools and frameworks that effective managers can use in decision-making; and,
3. Develop effective communication skills for giving (and receiving) multidirectional feedback.

To achieve the above learning outcomes, participants will be guided through activities and discussions covering: planning, organizing, leading, staffing, controlling, and decision making. We will identify key internal and external environmental factors for deeper insights. In the second half of the day, participants will complete a brief assignment on communication and leadership - specifically, giving feedback to subordinates, peers, clients/customers, and superiors. The workshop will conclude with recorded role plays for observation and feedback. 

By the end of this workshop, participants will have a clearer understanding of the skills and competencies of an effective manager.
Paul Kates
With a rich tapestry of over 30 years in diverse professional realms, Paul Kates stands as a beacon of expertise and leadership in the field of Continuing and Corporate Education. Hailing from Toronto, Canada, Paul's journey in the business world took flight after earning his MBA from the prestigious Schulich School of Business at York University. His early career was marked by a pivotal role in the Entrepreneurial Services Practice at Ernst & Young, where he honed his skills in accounting, auditing, and consulting across a broad spectrum of industries.

Paul's career trajectory then ascended to management positions within leading companies in the consumer goods and hospitality sectors, including a tenure at a Fortune 500 company. Here, he was instrumental in driving initiatives in marketing, sales, customer service, and merchandising, showcasing his versatility and forward-thinking approach.

In 2006, Paul embarked on a new chapter in Tokyo, Japan, where he has since become a cornerstone of the academic and corporate training landscape. As the Director of Continuing Education and Corporate Education at Temple University Japan (TUJ), Paul leverages his extensive experience to inspire and educate. He delivers a wide array of business courses and workshops, equipping professionals and students alike with the knowledge and skills to excel in today's dynamic business environment.

Paul Kates is not just an educator but a mentor and innovator, dedicated to shaping the future of professional development and corporate education in Japan and beyond.