Becoming an Effective Manager

Course Code: BEM101-WS
Day: Sat Time: 10:00-16:30 Hours: 6 Sessions: 1 Semester: Fall Instructional Language: English Location: In-Person (Tokyo) English Proficiency Level: High Intermediate

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Course Description

This workshop covers the fundamentals of effective people management, including environmental and cultural aspects. This workshop is designed for aspiring, newly appointed, or current managers alike.  Throughout the day, participants will:

1. Gain a better understanding of the role of a manager (scope and skills);
2. Explore conceptual tools and frameworks that effective managers can use in decision-making; and,
3. Develop effective communication skills for giving (and receiving) multidirectional feedback.

To achieve the above learning outcomes, participants will be guided through activities and discussions covering: planning, organizing, leading, staffing, controlling, and decision making. We will identify key internal and external environmental factors for deeper insights. In the second half of the day, participants will complete a brief assignment on communication and leadership - specifically, giving feedback to subordinates, peers, clients/customers, and superiors. The workshop will conclude with recorded role plays for observation and feedback. 

By the end of this workshop, participants will have a clearer understanding of the skills and competencies of an effective manager.

Professional Training Certificate Elective Course For:


Paul Kates

Instructor Biography

Originally from Toronto (Canada), Paul Kates has over 20 years of diverse professional experience. After the completion of his MBA from the Schulich School of Business at York University, he began his career in the Entrepreneurial Services Practice of Ernst & Young, providing accounting, auditing, and consulting services to a wide variety of businesses. He then moved on to management positions for companies operating in both the consumer goods and hospitality sectors, including a Fortune 500 company, where he was engaged primarily in marketing, sales, customer service, and merchandising activities. Paul arrived in Tokyo in 2006 and has spent the majority of his time here as a University Instructor and Corporate Trainer. Among other things, he teaches an assortment of business courses and workshops at TUJ.