Communication Skills for Business Professionals

Course Code: CSB101-WS
Start Date: 2023/4/22 End Date: 2023/4/23 Day: Sat, Sun Time: 10:00-13:00 Hours: 6 Sessions: 2 Semester: Spring Medium of Instruction: English Location: Online

Registration Open

Course Description

Communication, in any form, is an inherent part of business and takes up a considerable amount of employees' and management's time. Research has discovered that managers spend between 50 and 90 percent of their time talking to people. Business communication is pervasive, continually in operation and covers an enormous range of activities. However, business communication is also a very complex series of processes operating at all levels within businesses, ranging from 'the grapevine' to more formalized systems. Even though businesses have a variety of almost instantaneous communication techniques at their disposal, without good communication process, a business world would struggle to survive in today's highly competitive and interconnected world if the message sent is not understood. This workshop offers a suitable mix of theory, case studies, videos and hands on practical exercises aimed at exploring the fundamental elements of communication process.


No required textbook