Problem Solving for Managers

Course Code: BUS302
Day: Sat Time: 15:30-17:20 Hours: 20 Sessions: 10 Semester: Spring Instructional Language: English Special Notes: 【This is a hybrid course that you can join either at our Tokyo campus or online via Zoom.】 Location: Hybrid, In-Person (Tokyo), Online English Proficiency Level: Advanced

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Course Description

This course focuses on the fundamental approaches and skills for solving business problems. Participants in this course will learn how to make better decisions with greater accuracy and speed by applying logical processes to define problems, generate multiple viable options, and choose the most effective solution. 

This course begins with a look at the heuristics and biases, and how to reduce their negative influence. After this, we study the techniques necessary to organize complex business situations and generate effective “out-of-the-box” solutions. Lastly, we look at how to communicate our reasoning persuasively to stakeholders.

Learning Objectives

1. Gain an understanding of personal approaches to problem solving and become aware of one’s own strengths and weaknesses

2. Develop the ability to systematically analyze problems, applying reasoning to enhance decisions

3. Improve the developing and testing of hypotheses to determine which options are most likely to be effective<

4. Practice applying the essential tools of business analysis

Who should take this course

Individuals interested in thinking more critically to understand how to make better decisions in their professional and personal lives. Experienced and new managers and staff will benefit from this course. Current and future MBA students will also find this course highly beneficial in learning how to analyze case studies.

Professional Training Certificate Core Course For:


One Million Monkeys


Gil Chavez

Instructor Biography

Gil is an experienced Tokyo-based consultant, professor, with extensive experience in delivering courses and seminars in talent development, marketing, and leadership. He has taught at universities since 1998, when he began as a professor at California Polytechnic State University. Since then, he has taught numerous courses at several universities and MBA programs in Japan. Throughout his time as a professor and trainer Gil has gained recognition for his engaging and sincere approach to education and professional development.

Gil’s work experience includes managerial, consultant, and executive positions, including IBM Asia Pacific, Nortel Networks, Hill & Knowlton, and Kyodo PR. He has advised many global and regional executives of top companies as well as ambassadors and embassies. He has a master’s degree from the University of Kansas, a bachelor’s degree from Colorado College, and has attended executive education programs at Harvard Business School. He is from the United States and speaks Japanese.