Building Confidence in Small Talk
- Course Description
- Learning Objectives
- Who should take this course
- Textbook
- Instructor
- Instructor Biography
Do you want to feel confident speaking English in various situations? In this course, students explore the importance of making small talk and choosing topics and questions that suit each setting. They’ll also learn useful phrases and practice engaging in small talk across different scenarios.
- Recognize the role of small talk in social and professional environments. - Learn techniques for initiating and maintaining engaging conversations. - Build confidence in selecting suitable questions and topics to enrich discussions.
Ideal for those looking to enhance their conversational skills and build confidence in diverse settings. Perfect for anyone wanting to make small talk feel more natural, enjoyable, and relevant.
No required textbook
Betty Kates
Betty is an experienced and passionate English language educator originally from Brisbane, Australia. After completing her Master's Degree in Teaching English to Speakers of Other Languages, she moved to Tokyo, where she has since spent several years teaching English across various international settings. With over 25 years of experience, Betty has taught in Brisbane, Taipei, London, and Tokyo, specializing in classes related to travel, hospitality, and cross-cultural communication.
As a supportive and dedicated teacher, Betty creates a comfortable and engaging learning environment where students are encouraged to develop their skills and expand their knowledge. Her wealth of experience, combined with her enthusiasm, makes her classroom an ideal place for students to thrive.
In addition to her teaching expertise, Betty brings practical knowledge from her extensive background in the hospitality industry. She has hands-on experience in managing day-to-day operations, promotions, and customer service at a café, fine dining restaurant, and the banquet department of a five-star hotel in Brisbane. While working as a Front of House Supervisor at a catering service in London, she was also a key member of the management team.
Betty’s diverse professional experience enriches her teaching, allowing her to offer students valuable insights into the practical aspects of customer service, communication, and business within the hospitality industry.
As a supportive and dedicated teacher, Betty creates a comfortable and engaging learning environment where students are encouraged to develop their skills and expand their knowledge. Her wealth of experience, combined with her enthusiasm, makes her classroom an ideal place for students to thrive.
In addition to her teaching expertise, Betty brings practical knowledge from her extensive background in the hospitality industry. She has hands-on experience in managing day-to-day operations, promotions, and customer service at a café, fine dining restaurant, and the banquet department of a five-star hotel in Brisbane. While working as a Front of House Supervisor at a catering service in London, she was also a key member of the management team.
Betty’s diverse professional experience enriches her teaching, allowing her to offer students valuable insights into the practical aspects of customer service, communication, and business within the hospitality industry.